Terms and Conditions mari44 – Guide Complete for Every User

1 Acceptance of Terms and Conditions

These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("User" or "Member") and mari44 ("Platform", "we", "us"). This document governs your use of all services, games, promotions and content available on the platform mari44 via the website, mobile app, or any other access channel we provide.

By creating an account, making a deposit, using gaming services or simply browsing our platform, you hereby acknowledge that you have read, understood and agree to comply with all terms stated in this agreement, including the Privacy Policy and Responsible Gaming Policy which form part of this document.

If you are under 18 years of age, or if the laws of your state or region prohibit participation in online gaming activities, you are not permitted to use the platform mari44 in any capacity whatsoever.

2 User Eligibility

To be eligible to register and use the platform mari44, you must meet all of the following requirements:

• Aged 18 years of age or older on the date of registration.
• Not appearing on any self-exclusion list or gaming ban list issued by any relevant authority.
• Having full legal capacity to enter into a binding contract.
• Not acting on behalf of any third party or corporate entity without written authorisation from mari44.
• Simply register and maintain one account only on this platform at any one time.

mari44 reserves the right to request proof of identity and age at any time. Failure to submit the required documents within the specified period may result in temporary account suspension until verification is complete.

3 Account Registration & KYC Verification

During the registration process, you are required to provide accurate, complete, and up-to-date information. Details you submit — including your full name, email address, phone number, and date of birth — must match your official identification document.

The Know Your Customer (KYC) process is mandatory for all members mari44. You will be required to submit copies of the following documents upon request:

• Valid national identity card (MyKad) or passport.
• Recent bank statement or utility bill as proof of address (no older than 3 months).
• Additional documents that may be required based on compliance needs.

You are solely responsible for maintaining the security of your login credentials. mari44 will not be held responsible for any losses arising from the disclosure of your password to a third party. Please contact our customer support immediately if you suspect any unauthorized activity on your account.

4 Deposits & Fund Withdrawals

Platform mari44 supports a wide range of local Malaysian payment methods including DuitNow, Touch 'n Go eWallet, Boost, ShopeePay, Maybank2u, CIMB Clicks, and more. All deposits and withdrawals are processed through secure, integrated payment channels.

Deposits:

• Minimum and maximum deposit limits are as stated in the financial section of your account.
• All deposits must be made from a bank account or digital wallet registered in your own name.
• Failed deposits due to incorrect information are entirely the user's responsibility.
• mari44 does not charge any processing fees for standard deposits.

Withdrawal:

• Withdrawals may only be made to a verified bank account or digital wallet registered in your name.
• All withdrawal requests will be processed within 1–3 business days, depending on the payment method and account verification status.
• Your first withdrawal may require additional review before approval.
• mari44 reserves the right to suspend or withhold withdrawals if suspected fraud or a terms violation is under investigation.

5 Bonuses, Promotions & Wagering Requirements

mari44 offers a wide range of bonuses and promotions for new and existing members. All bonuses are subject to wagering requirements clearly stated at the time the promotion is announced.

• The welcome bonus can only be claimed once per new user.
• Wagering requirements must be fully met before any winnings derived from bonus funds can be withdrawn.
• Bonuses cannot be transferred, sold or directly converted to cash.
• Games excluded from meeting wagering requirements will be stated in the relevant promotional terms.
• mari44 reserves the right to void any bonus if there are signs of abuse or attempts to exploit promotions.
• Each member is eligible for only one of the same promotional offer at any given time, unless otherwise stated.

We encourage you to carefully read the specific terms of each promotion before accepting it. Any disputes regarding bonuses will be resolved based on the platform records mari44 which shall be considered final.

6 Game Rules & Fairness

All games available on the platform mari44 – including Live Casino, Sports Betting, bingo, and Slots – are operated in accordance with the rules set by their respective game providers and international industry standards.

• The Random Number Generator (RNG) system used in Slot Games and table games has been certified by recognised independent testing bodies.
• Results of completed games are final and cannot be disputed, unless there is clear evidence of a technical error.
• In the event of a technical failure or connection disruption during gameplay, mari44 will use server records to determine a fair outcome.
• Odds and payouts for each game are clearly displayed within the respective game interface.

If you encounter any technical issues during your gaming session, please contact the customer support team mari44 within 24 hours of the incident occurring, along with screenshots or relevant supporting evidence.

7 Prohibited Conduct

The following activities are strictly prohibited on the platform mari44 and may result in immediate account termination, forfeiture of balance, and legal action where appropriate:

• Opening or using more than one account simultaneously, whether under your own name or using another person's identity.
• Providing false or misleading information during registration or the KYC process.
• Using software, bots, automated scripts or any third-party tools to exploit games or platform systems.
• Collaborating with other players to cheat in games or exploit system vulnerabilities (collusion).
• Transferring funds between accounts in an attempt to circumvent wagering requirements or withdrawal limits.
• Any form of money laundering or suspicious financial activity conducted through this platform.
• Threatening, harassing or using offensive language towards support staff or other users.

8 Account Suspension & Termination

mari44 reserves the right, at our absolute discretion, to suspend or terminate the account of any user for the following reasons:

• Violation of any section of these Terms and Conditions.
• Confirmation that the user is under 18 years of age.
• Failure to complete the KYC process within the specified timeframe.
• Activities suspected to involve fraud, money laundering or violations of applicable law.
• User's own request to close their account or activate the self-exclusion option.

When an account is terminated due to a breach of terms, mari44 reserves the right to forfeit any bonus balance or winnings obtained through activity that violates these terms. For account terminations at the user's request or for reasons not involving a violation, any eligible real-money balance will be processed for withdrawal in accordance with standard procedures.

9 Privacy & Data Protection

mari44 takes the privacy and security of all users' personal data seriously. The collection, use, and storage of your personal data is carried out in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

The personal data we collect is used solely for the following purposes:

• Verifying your identity and age (KYC).
• Processing financial transactions securely.
• Providing effective customer support.
• Complying with applicable legal and regulatory requirements.
• Sending account-related communications and promotions (with your consent).

We do not sell, rent or share your personal information with third parties without your consent, except where required by law. For more information, please refer to Privacy Policy our complete.

10 Disclaimer of Liability

Platform mari44 is provided on an "as is" and "as available" basis. While we make every effort to ensure uninterrupted service, we cannot guarantee that the platform will always be free from technical errors, disruptions, or downtime.

• mari44 is not responsible for any losses resulting from technical failures, interrupted internet connections, or factors beyond our control.
• We are not responsible for any actions or decisions you make based on information found on this platform.
• Maximum liability mari44 to you under any circumstance shall not exceed the total actual deposits you made in the 30 days preceding the relevant claim.

11 Amendment of Terms and Conditions

mari44 reserves the right to modify, update, or add to these Terms and Conditions at any time without prior notice. Changes take effect immediately upon publication on this platform.

It is your responsibility to review this page periodically to stay informed of the latest version of the terms. The most recent update date will always be displayed at the top of this document. Continued use of the platform mari44 after any changes are published constitutes your acceptance of the updated terms.

12 Contact Us

If you have any questions, concerns or complaints regarding these Terms and Conditions, the mari44 customer support team mari44 ready to assist you 24 hours a day, 7 days a week.